you can exchange or replace an item through our Online Returns Center if your exchange or replacement meets certain criteria.
You can exchange an item through our Online Returns Center.
The item being exchanged must meet the following criteria:
- Shipped to an address in the U.S.
- Not received by you as a gift
- Shipped and sold by Amazon.com
- Not an Add-On item
- Not identical to the item being returned
- Originally purchased with a credit card
- Wasn't purchased with a promotion (except for free shipping promotions)